Privacy Policy

It is part of our internal policy to improve your experience as a user of our website, as well as to protect and handle your personal data with the utmost discretion and responsibility, in accordance with the laws in force. This privacy policy explains how we collect your data, what data we keep, how and for what purposes we use it. Data will not be processed for any purposes other than those mentioned herein. We value your privacy and therefore we urge you to read our policy carefully and we are available, from now on, to clarify your doubts regarding it.

1. DATA WE COLLECT

1.1. Data provided by the user

When the user fills in any of the contact forms on our website, with the intention of obtaining more information about our services, we ask for personal information such as name, e-mail address and telephone number or ISP (service provider). Web service).

1.2. Device data

When you access our website, we collect specific information about the device you used, including device type, operating system version, screen resolution, unique Device Identifier (ID) and your mobile network service provider.

1.3. Registration information

When you access our website, we automatically collect and store certain information on the server, such as: browsing details, IP address, browser type, browser language, date and time of request and referring URL.

1.4. Location Data

When you access our website, we collect information about your current location through IP Address, GPS and other sensors.

1.5. Use of Cookies

Cookies are small text files stored by your web browser when you access websites. You can disable or control how the website uses cookies by setting your browser’s privacy settings.

1.5.1. Cookies Functions

The cookies used collect generic information, such as how users arrive and use the website or the area of the country/countries through which they access the website. The cookies used have different functions: Essential Cookies (they allow navigation on the website and access to restricted areas); Analytical Cookies (analyze the way users navigate the website, monitor performance and are used for creation and statistical analysis purposes); Functionality Cookies (allow you to memorize user preferences so that it is not necessary to configure the website each time you visit it); Third-Party Cookies (measure the success of third-party applications and advertising effectiveness); Advertising Cookies (target advertising according to the interests of each user, help improve the performance of ads without identifying the user).

1.5.2. Cookies Duration

The cookies used can be permanent (stored at the browser level on access devices and used whenever you visit the website again) or session (they remain in the browser until you leave the website).

2. WHAT WE DO WITH THE DATA WE COLLECT

The company Goupbuzz.com – Digital Marketing Agency, Ltd. is the entity responsible for collecting and processing users’ personal data. The personal data collected will be processed and stored by computer by Goupbuzz.com – Digital Marketing Agency, Lda or by entities subcontracted by it.

2.1. Period of Stay

The personal data collected will be kept as a form of identification of the user only for the period necessary to pursue the purposes listed in this privacy policy, after which they will be permanently deleted.

2.2. Communications Registration

When you contact us through the website, we keep track of your communications for a more personalized service. We may use your email and telephone address to send you information about our services at a later date.

2.3. Purposes of Use of Data

The personal data collected is intended to improve the user experience; the management of the commercial and contractual relationship; the provision of services; adapting the services to the user’s needs and interests; to information actions, product and service marketing; among other similar activities. When collecting the data, more detailed information will be provided on the use of personal data.

3. WHERE DATA IS STORED

User data is stored on a server located in the European Union. This server is protected and maintained in accordance with the highest security standards and in order to respect applicable privacy laws.

4. SHARING PERSONAL DATA

Your data will be treated with the utmost confidentiality. We do not share personal data with entities outside Goupbuzz.com – Digital Marketing Agency, Ltd. except with the express consent of the user for this purpose or for reasons of legal obligation.

5. RIGHTS OF PERSONAL DATA HOLDERS

In accordance with applicable privacy laws, users, holders of personal data, have the right to:

5.1. Right of access

Provision of information about the personal data we hold about the data subject and about the respective treatment;

5.2. Right of correction

Correction, updating or inclusion of information (which may be missing) relating to the data subject;

5.3. Right to data erasure

Deletion of the personal data we hold regarding the data title;

5.4. Right to Limitation of Treatment

Suspension/cessation (temporary) of data processing;

5.5. Right to portability

Provision of personal data provided by the user, in a structured format for current use and automatic reading, so that they can be transmitted to another person responsible for the processing;

5.6. Right of opposition

Withdrawal of consent for data processing(s) carried out on this basis.

6. EXERCISE OF THE RIGHTS OF THE HOLDERS OF THE PERSONAL DATA

Goupbuzz.com – Digital Marketing Agency, Ltd. assures the user the exercise of their rights of access, portability, rectification, opposition, elimination and limitation of treatment. Users may exercise their rights by contacting the telephone number 259 320 034 or email geral@goupbuzz.com. The user can also file a complaint with the National Data Protection Commission, the public authority that oversees the application of legislation in Portugal.

7. CHANGES

Our privacy policy may change from time to time without reducing the rights you have acquired under this privacy policy.